WE ARE OPEN
We are open and we really appreciate any orders from you at the moment, thank you!
We are allowed to run training courses - no group courses however.
We are also open for meetings.
We are following strict government guidelines to ensure your products from us arrive safely. Coffee is roasted at a temperature that kills bacteria and viruses including Corona C-19. Coffee beans and ground coffee are not touched by our team.
The virus does not survive long on dry / impervious surfaces. We recommend to wipe down the outside of the box when it arrives with antibacterial wipes just in case.
Yes, we know you are setting up a business because you are passionate about people and coffee and cakes and sandwiches and customer service. That is fantastic! But you are also setting up a business and it is very important that you control your business and know what it is going on.
You need to know your margins, have goals, meet deadlines, meet standards, set targets for yourself and your staff, have time to do bookkeeping, do your VAT returns, do your annual accounts, meet suppliers, do interviews, train staff, ensure you meet regulations, apply for the correct licences, stick to budgets, produce rotas, think about your marketing, look at your sales, do your banking, think of new products etc etc.
There is a lot to think about. Most of these things are just a lot of fun. You will have the freedom to do these things as it is your business after all. Do think about that your beautiful coffee shop is a business as well.
Make sure that your back office is in order and you will enjoy the front of house so much more!
Once you have set up shop you need to keep it fresh and exciting. Your product range will most likely be wonderful and your customers will absolutely love what you do. But for how long? The same thing day in day out can be become a little dated.
So, make sure you have your core range of products and keep them as consistent as you can. People like to know what to expect after all. Make sure however that you have certain items in your product range that are maybe seasonal and change once in a while. Ideally you should have something new and exciting every week. When a customer walks in you want to be able to offer something fresh and new to them.
You could have guest coffees, all you would need is an additional coffee grinder. You could have a sandwich of the day that your staff can come up with. How about a drink of the week developed by one of your baristas? Get your staff involved and enjoy an ever changing menu.
This is absolutely true. No matter how good your offering is if your staff are not serving it to the highest standard then the quality will lack. You need great and outstanding staff. You will have to spend time with them and train and teach them. Make them feel appreciated and do your best to explain to them what you expect.
Most of your time will probably be spent with your staff. They need guidance but not someone who is watching over them all the time. They need some freedom and responsibility and you need to trust them which is one of the hardest things to do. You have to let go sometimes and trust that they will look after your customers.
This is most likely your hardest task but certainly one of the most important ones. Find people who truly care about service and aim to please. After all, it is a customer service job.
What happens if you are not there? Does your shop still run or is it at a stand still? Is there a manual that explains how to do everything? Ideally there is. Everything that you do in the coffee shop should have a procedure, from the opening checklist to serving a piece of cake. Are you able to get away for a day? How about for a week?
Do this right and you will enjoy your days off! After all, you are only human and need time off as well to clear your mind and come back fresh to work.
Goes without saying right? But it can be hard sometimes. You will probably really appreciate this one but sometimes your staff can see customers as a 'difficulty'. Some customers are a little more demanding than others and this should be totally fine. It is very important for your staff to realise that the customers pay their wages, not you!
When your team treat the customer as royalty you will all benefit. People generally treat you the way you treat them. So always make sure you appreciate your customers, never take them for granted and be extremely grateful that they came through your door. After all, they have plenty of other places to go.
Do you know your takings from last week or last month? Are you doing better this year than last year? Which coffee is selling the best? What are your quiet times of the day and why? Any idea on how much you can budget for labour? Do you have your VAT cash ready? What profit margin are you running at?
It would be nice to know these numbers. Understanding the numbers means you understand your business more which in return will make you feel more in control.
Just remember that you are not just a barista. So plan your rota with yourself as sometimes working in the business and sometimes working on the business. Dedicate some time to working on your business. And enjoy those moments when you work in the business!
Goes without saying really but it is very true. Spending some money on key equipment such as your espresso machine, grinder and till can really save you money in the long run. If you can't afford to buy outright then maybe look at leasing options.
Why the need for flushing the group head should be an important part of your routine.
An article about the various methods of how to serve filter coffee in a busy coffee shop.
You walk through the doors into your beautiful coffee shop and you smell the wonders of coffee.
A different concept for serving espresso based drinks.You can be different and serve coffees with a different base.
A simple explanation of many of the amazing names that the coffee world has come up with over the years.
Learn more about why tamping is actually so important. It is a skill owned by the barista and it does make a difference.
What really is the difference between a compact and a standard size machine.
Our comprehensive guide on choosing the correct equipment for your espresso drinks.
Learn about why you need to backflush an espresso machine and how it works.
Filter coffee is beautiful and here we will introduce you to some of the more popular methods.
Instead of just serving coffee, serve something that get people talking about you.
Limini CoffeeThe Roastery
We welcome visitors! Whether you are collecting coffee or wanting a chat over a cup of Limini.
All we ask is that you please let us know you are coming in advance.
Monday - Friday | 09:00 - 16:30
Closed bank holidays